Welcome to Nutoras

Nutoras is an Indian artisanal cheese and specialty dairy company that produces natural cheeses, protein-rich dairy products, cultured butter, paneer, and other dairy products. These Terms of Use govern the purchase, delivery, and use of products and services offered through Nutoras.com and associated digital channels. By accessing, browsing, or placing an order through Nutoras, you agree to these Terms of Use and all related policies published on this website.

Business Type: Artisanal Cheese & Specialty Dairy

Products Include:

• Protein Cottage Cheese
• Mozzarella
• Cheddar
• Parmesan
• Gouda
• Emmental
• Halloumi
• Smoke House Cheeses
• Grass-Fed Cultured Butter
• Paneer
• Ghee
• Other specialty dairy products

Sales Channels:

• Nutoras.com
• Online marketplaces
• Retail stores
• Food service and institutional channels

Orders placed through Nutoras.com are subject to product availability, serviceability, and payment confirmation.

Nutoras reserves the right to:

• Accept or decline orders
• Modify product availability
• Update pricing
• Limit quantities when necessary

Customers are responsible for providing accurate delivery and contact information.

Nutoras strives to provide accurate product descriptions, nutritional information, ingredients, storage instructions, and usage recommendations.

As many Nutoras products are natural dairy products, minor variations in:

• appearance
• colour
• texture
• flavour

may occur between batches.

Such variations do not constitute defects.

Because many Nutoras products are perishable dairy products, returns are handled differently from non-food products.

Customers should notify Nutoras within 3 days of delivery if:

• the product arrives damaged
• the product is spoiled upon delivery
• the wrong product was received
• there is a verified quality concern

Where applicable, Nutoras may offer:

• replacement product
• refund
• store credit

depending on the nature of the issue.

Products that have been consumed, improperly stored, or damaged after delivery may not qualify for replacement or refund.

Customers may request order modifications or cancellations before dispatch.

Once an order has been shipped, modification may not be possible.

Requests may be submitted through customer support channels listed on the website.

Storage & Product Responsibility

Many Nutoras products require refrigeration.

Customers are responsible for:

• receiving deliveries promptly
• following storage instructions
• maintaining recommended temperatures after delivery

Nutoras cannot guarantee product quality if storage instructions are not followed after delivery.

Payments

Nutoras accepts payment through approved payment providers and gateways.

Payment processing is handled by secure third-party payment providers.

Nutoras does not store complete credit card information on its servers.

Data Privacy & Security

Nutoras takes reasonable measures to protect customer information and maintain secure digital transactions.

Information collected may include:

• name
• email address
• phone number
• delivery address
• order history

This information is used to:

• process orders
• provide customer support
• improve services
• communicate important order updates

Nutoras does not sell customer personal information.

Nutoras may use cookies and analytics tools to:

• improve website performance
• understand customer behaviour
• personalize user experience
• measure marketing effectiveness

Customers may control cookie settings through their browser preferences.

Customers may choose to receive:

• newsletters
• product updates
• educational content
• promotional communications

Marketing subscriptions can be cancelled at any time using the unsubscribe option provided in communications.

Agentic Commerce & AI Systems

Nutoras may make product information available in structured formats that can be accessed by search engines, recommendation engines, AI assistants, shopping agents, and other digital systems.

Product descriptions, nutritional information, availability, pricing, and inventory remain subject to change without notice.

Customers are encouraged to verify product information directly on Nutoras.com before placing an order.

Limitation of Liability

Nutoras makes reasonable efforts to ensure accurate information, secure transactions, and reliable product delivery.

However, Nutoras cannot guarantee uninterrupted access to the website, third-party services, logistics networks, payment systems, or internet infrastructure.

Use of the website and purchase of products is at the customer's discretion and subject to applicable laws.

Contact Us

Nutoras exists to make high-quality artisanal cheese and specialty dairy products accessible to consumers, home cooks, food enthusiasts, and professional kitchens. These Terms are intended to create a fair, transparent, and trusted relationship between Nutoras and its customers while supporting a safe and reliable shopping experience across both traditional and emerging digital commerce channels.